Channels U.S. consumers used for grocery shopping due to the coronavirus 2020

Published by
T. Ozbun,
Jan 27, 2022
The channels used for grocery shopping have changed for many households in the United States due to the COVID-19 pandemic. Twenty-six percent of respondents stated that they typically bought groceries from online retailers, with a further 21 percent of respondents reporting that they were now using this channel as a result of the coronavirus.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.

Shopping channels used for grocery purchases before vs. during COVID-19 pandemic in the United States in 2020

CharacteristicDon't shop hereTypically shop hereShopping here now as a result of the coronavirus
Supercenter/mass store 17% 70% 19%
Supercenter/grocery store 17% 71% 17%
Dollar store 42% 41% 20%
Discount supermarket 47% 38% 18%
Wholesale/club store 47% 39% 16%
Drug store 56% 27% 21%
Online retailer 57% 26% 21%
Specialty/natural store 60% 27% 15%
Convenience store 66% 21% 15%
Showing entries 1 to 9 (9 entries in total)
Created with Highcharts 7.2.2Share of respondents17%17%17%17%42%42%47%47%47%47%56%56%57%57%60%60%66%66%70%70%71%71%41%41%38%38%39%39%27%27%26%26%27%27%21%21%19%19%17%17%20%20%18%18%16%16%21%21%21%21%15%15%15%15%Don't shop hereTypically shop hereShopping here now as a result of the coronavirusSupercenter/mass storeSupercenter/grocery storeDollar storeDiscount supermarketWholesale/club storeDrug storeOnline retailerSpecialty/natural storeConvenience store
0%10%20%30%40%50%60%70%80%90%100%110%120%

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Release date

April 2020

Region

United States

Survey time period

13 to 15 March, 2020

Number of respondents

1,001 respondents

Special properties

Primary household grocery shoppers

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